Frequently Asked Questions
Everything You Need to Know Before Your MVPressed Appointment
At Most Valuable Press & Education (MVPressed), every appointment is centered around healthy hair, luxury service, and education. Below are answers to the questions we receive most often.
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General Questions
What makes MVPressed different from other salons?
MVPressed specializes in healthy textured hair care. Every service is designed to improve the long-term health of your hair while delivering beautiful, wearable styles. Our approach combines luxury, education, and science-backed techniques to help you achieve your hair goals, not just for one appointment, but for the future.
Do you work with all hair textures?
Yes! We specialize in every texture of curly hair, including natural, transitioning, curly, coily, and chemically treated hair.
Booking
How do I book an appointment?
Appointments can be booked online through our booking system. Simply choose your service, select an available date, and complete your reservation. Book Here →
Is a deposit required?
Yes. A non-refundable deposit is required to reserve your appointment and will be applied toward your service total.
Can I reschedule?
Yes. We understand life happens. Please refer to our Booking Policy for rescheduling guidelines. Deposits may transfer within the allowed rescheduling window.
Do you accept walk-ins?
No. We operate by appointment only to provide each guest with a luxury experience.
Healthy Hair
Do you trim hair?
No, we cut hair! The health of your hair determines how much hair needs to be cut, whether it be half an inch or more; a haircut is a haircut.
Healthy ends are essential to healthy hair growth. We recommend routine trims every 6–8 weeks, depending on your hair condition and goals.
Will a silk press damage my curls?
Not when performed correctly.
Healthy silk presses begin with proper preparation, quality products, heat protection, and appropriate application for your hair.
How long does a silk press last?
Typically 2–3 weeks, depending on:
Humidity
Lifestyle
Exercise
Home maintenance
Hair texture
How often should I get a silk press?
Most guests maintain healthy hair by scheduling every 2–4 weeks, depending on their lifestyle and hair goals.
Smoothing Treatments
Is the smoothing treatment a relaxer?
No.
Our smoothing treatment is not a relaxer and does not permanently straighten your hair.
Instead, it temporarily smooths the hair cuticle to reduce:
- Frizz
- Humidity-related expansion
- Styling time
- Excessive puffiness
while improving shine and manageability.
Will my curls come back?
Your curls never leave.
Once the treatment gradually wears off after about 12 weeks, depending on how often you shampoo your hair, you will notice your hair is not as smooth because the treatment that filled the cuticle is gone.
How long does the smoothing treatment last?
Approximately 10–12 weeks with proper maintenance.
Can I still wear my hair curly after a smoothing treatment?
Absolutely.
Many guests enjoy both sleek silk presses and defined natural curls while the treatment is active.
Scalp Care
Why is scalp health important?
Healthy hair starts with a healthy scalp.
A balanced scalp creates the best environment for stronger, healthier hair growth.
What is a scalp treatment?
Our scalp treatments help remove buildup while nourishing and refreshing the scalp to promote healthier hair.
Protective Styles
Do protective styles help hair grow?
Protective Style does NOT mean you don’t have to care for your hair while you have it. Protective styles help you care for your hair and help retain length by reducing daily manipulation and minimizing breakage.
Healthy hair growth also depends on overall scalp health, proper nutrition, and consistent hair care.
Hair Extensions
Will extensions damage my hair?
Not when properly installed, maintained, and removed according to our recommendations.
Do you provide hair?
Yes, some services offer it as an add-on. Please review each service description during booking or contact us directly for a quote.
Can I bring my own hair?
Yes. you can BYOH (Bring Your Own Hair), but results cannot be guaranteed.
Kids Services
Do you service children?
Yes.
Our youth services are designed to encourage healthy hair habits while providing age-appropriate protective styles.
What ages do you accept?
Children must be able to comfortably sit through their scheduled appointment. If it becomes too stressful for the child, we may have to alter the service results. Full payment of the service booked is still required.
Appointment Preparation
How should I arrive?
Please arrive on time with your hair prepared according to the service instructions listed in your confirmation email.
Can I come with extra guests?
To maintain a relaxing environment, we kindly ask that only the scheduled guest attend the appointment unless prior arrangements have been made. We do offer complimentary child care during your service for children 6 months old to 12 years old.
Can I eat during my appointment?
Small snacks and drinks are welcome. Please avoid messy and smelly foods that could interfere with your service or other guest.
Payments
What payment methods do you accept?
We accept major credit cards, tap, and other payment methods available through our booking system. We accept cash but do not give change.
Do you offer refunds?
Due to the nature of salon services, all completed services are final. If you have concerns about your appointment, please contact us within 24 hours so we can make every reasonable effort to address them.
Aftercare
What products should I use at home?
We’ll recommend professional products based on your hair type, goals, and lifestyle to help maintain your results between appointments.
How can I keep my silk press looking its best?
Wrap your hair nightly.
Sleep on a silk or satin pillowcase.
Avoid excess moisture and humidity.
Use recommended professional products.
Schedule routine maintenance appointments.
Still Have Questions?
We’re happy to help!
If you don’t see your question here, please contact us before booking. We look forward to welcoming you to MVPressed and helping you begin your healthy hair journey.
Healthy Hair is the Standard. Luxury is the Experience. 🤍
